Support & Setup
Get up and running ASAP.
This page walks you through everything — from mounting targets to controlling them from your phone.
Product-specific support
Wiring diagrams, configuration guides, and connector references — one page per product.
Target Line
Target IR
Power, relay → motor/solenoid, servo, LED strip, external trigger inputs, configuration.
View wiring diagrams →Audio Line
Audio 50
Power & speaker wiring, SD card audio setup, trigger inputs, relay and spotlight outputs.
View wiring diagrams →Display Line
Display 4"
Power, WiFi setup, display modes (score, timer, game select), and Home Assistant integration.
View setup guide →Installation Guide
Setting up your shooting gallery
Select your setup type to see the right steps for your situation.
Plan your layout
Decide where each target will mount. Targets can go on walls, ceilings, posts, or any surface. The CCTV swivel mount allows full directional adjustment — aim directly at your shooting position.
Distribute targets evenly across the gallery so every player station has a balanced mix of options. Pay special attention to your high-value or high-excitement targets — the ones with props like servos, relays, or lights that guests will naturally gravitate toward. Spread these evenly rather than clustering them in one area. Every player, regardless of which lane they're in, should have access to the same quality of experience. Each target must also have a clear, unobstructed line of sight to the player — and avoid positioning targets where their IR zones overlap, as a single shot can trigger more than one target.
Run your power
NeatoFX targets run on 12V DC from the included power distribution system. Each power supply rated at least 3A can run 3–5 targets in a daisy-chain configuration — significantly reducing wiring runs. The power distribution hardware converts standard 120VAC wall power to 12VDC, so no electrical permit is typically required for installation — though we recommend checking with your local codes, as requirements vary by jurisdiction. Run the low-voltage DC cable to each target location.
Mount each target
Attach the CCTV swivel to your mounting surface (wall bracket, ceiling mount, or post clamp). Screw the target onto the swivel using the standard ¼"-20 camera thread. Adjust the swivel angle so the IR sensor faces the shooting position, then tighten. Connect the DC power cable to the target's input connector.
Power on — targets connect automatically
Your Gallery Kit includes a pre-configured WiFi router. Power on the router first, then power on your targets. Each target is already programmed with your network credentials — they join automatically within 60 seconds of powering up. No setup portal, no password entry needed.
Open Home Assistant
Power on the included Raspberry Pi. From any phone or laptop on the same network, open a browser and go to homeassistant.local:8123. Home Assistant is pre-loaded with your NeatoFX configuration — all targets appear on the dashboard automatically.
Test everything
Pick up your IR pistol and shoot each target. You should see the LED flash, hear the speaker fire, and see the hit register in the Home Assistant dashboard. Use the web UI (local hostname on the back label, e.g. target-1.local) to trigger a manual test hit to verify relay and servo outputs without shooting.
Need on-site help? NeatoFX offers professional installation service at $1,000/day (travel billed at actual cost). Contact us to schedule →
Home Assistant
Your command center for everything
Home Assistant is a free, open-source automation platform that runs locally on a small computer (like a Raspberry Pi or a mini PC) at your venue. It's the hub that connects all your NeatoFX devices and lets you build any game logic, automation, or dashboard you can imagine.
Every NeatoFX device is built on ESPHome — which means they auto-join Home Assistant the moment they appear on your network. No configuration files, no IP addresses to type in manually. Just power them on.
What you'll need
Gallery Kit customers: the router and Home Assistant hardware are already included — everything below is pre-configured. This list applies if you're setting up with individual targets on your own network.
A Raspberry Pi 4 (or Mini PC)
Runs Home Assistant OS. A Raspberry Pi 4 (4GB) with a 32GB SD card is a great starting point. Mini PCs like an Intel NUC also work well for higher-traffic venues.
A local WiFi network
All NeatoFX devices connect to your venue WiFi. A standard router works — for larger galleries, use a WiFi access point with good range.
Home Assistant OS installed
Free to download at home-assistant.io. Flash to your SD card or drive, plug in, and follow the onboarding wizard. Usually takes 15–20 minutes.
Connecting your targets
1. Power up your targets
Targets connected to your WiFi network will automatically appear in Home Assistant's ESPHome integration within a minute of powering on.
2. Check Notifications in HA
Home Assistant shows a notification: "New device discovered." Click it and select "Add." Each target appears as a full device with all its sensors and controls.
3. Explore your device
Go to Settings → Devices & Services → your target. You'll see every control and sensor — LED colors, relay, servo, hit events, and more. No extra configuration needed.
Home Assistant has a free phone app — available on iOS and Android — that lets you access and adjust your entire gallery configuration from anywhere in the venue. Change target settings, trigger automations, or monitor hits in real time, all from your pocket. See phone setup below ↓
Phone Control
Change target behavior from anywhere in the venue
With the Home Assistant Companion App on your phone, you can control every NeatoFX target in real time — no laptop, no wiring closet, no waiting for guests to finish a round.
Set up phone control in minutes
Download the HA Companion App
Search for "Home Assistant" in the App Store (iOS) or Google Play (Android). It's free. Install it on any phone or tablet you want to use as a control device.
Connect to your Home Assistant server
Open the app while connected to the same WiFi network as your Home Assistant server — it will find your server automatically. Log in with your HA credentials. The app connects to your local server — no cloud required.
Open your dashboard
You'll see all your targets listed on the Overview dashboard. Tap any target card to expand it and see all its controls. You can also build a custom dashboard with your targets laid out exactly how they're positioned in your gallery.
Change anything, instantly
From your phone, you can change any target's behavior without touching the wiring or opening any enclosure:
LED Colors
Change idle color or hit flash — 9 presets + custom RGB
Point Values
Adjust scoring mid-game — make a target worth more for a bonus round
Relay Timing
How long a prop fires on hit — solenoid, air cannon, bell
Servo Position
Adjust knock-down depth and reset timing per target
Hit Effects
Change the LED animation that plays when a target is hit
Manual Trigger
Fire a test hit from the app to verify props without shooting
Build automations that run themselves
Home Assistant automations let you build game logic without writing code. For example: when a player scores 100 points, play a celebration sound on the Audio 50 and flash all target LEDs green for 3 seconds. Or: after 10 minutes of inactivity, reset all targets and start ambient LED cycling. All of this is configurable through HA's visual automation editor — on your phone or laptop.
FAQ
Common questions
Resources
Warranty
Limited Product Warranty
1-year hardware and firmware warranty covering the Audio 50 and Target IR. Learn what's covered and how to make a claim.
View warranty →Engineering Support
Engineering Retainer Plans
Pre-purchased engineering hours for custom firmware, automations, game modes, and on-site visits. Builder, Studio, and Attraction tiers.
View plans →Still have questions?
We answer every inquiry within one business day. Tell us what you're building and we'll walk you through exactly what you need.
Contact Support